Content: The content of each box varies and cannot be customized. Shipping and handling are not included in the price and will be estimated upon checkout.
Subscription: If you subscribe monthly to Get Obachan, you will receive a kit every month and your credit card will automatically be billed each month on the rebilling date. If you choose a 3-month or 6-month subscription, you will be billed after your 3rd or 6th box is shipped.
Shipment: We ship all orders from Japan via Japan Post between the 20th and 30th of each month. Japan Post is a highly reliable, fast and tracked shipping company.
Cancellation: You can cancel your subscription within the 20th of each month. If you cancel after the 20th, you will still receive your box for that month, and your subscription will cease in the following month.
Will I need to pay customs duties or tax?: Some countries may charge customs and duties for your parcel upon arrival. We always declare the value small and mark the parcels as gifts, so you should receive your box with no import taxes or fees to pay. If you are unsure, before purchasing please check with your local Customs Office.