Obachan is a surprise box that features high-quality Japanese lifestyle products to your doorstep directly from Japan. Every Obachan includes 5-6 products that have been hand selected from the best shops that represent Japan.
Every kit is unique and all of the items are hand selected. We put a lot of thought and care into not only the search of each good but also how it’s made and the lives it touches along the way. For example, your next box could contain: a pair of wooden chopsticks, a sake cup, a small dish, a Duruma figure, and a towel. Our product list is wide and we buy uniquely products that are made by Japanese manufacturers. Follow our Facebook and Instagram page for more details and sneak-peaks.
Note: Although we strive to make all customers enjoy the same products, due to limitations in our inventory it is possible that you will receive different items.
Yes! Just select “Ship to a different address” at checkout. The person you are sending the kit to will also receive a custom note with a message of your choice. Contact us at email@example.com for more details.
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All boxes will ship directly from Japan. We use Japan Post Airmail which delivers parcels within 7-12 days depending on your location.
In some cases, like during high seasons like Christmas, shipments can take longer.
Every order comes with tracking code and may require a signature upon delivery.
If the box is damaged or defective or you did not receive the box ordered, you may be eligible for refund. To request a refund, you must first return the box to us in the same condition that you received it. It must also be in its original packaging.
Upon verification, we will contact you regarding the amount refundable for that order.
We use a trackable shipping method for all our orders, so we invite you to verify your tracking number to check the shipment status.
Before submitting an order, please double your check your address to make sure that it is correct.
If you want to cancel your order, please contact us before the 15th of each month for a full refund.
Please note that orders can’t be refunded after the 15th of each month due to product ordering and shipping deadlines.
Some countries may charge customs and duties for your parcel upon arrival. We always declare the value small and mark the parcels as gifts, so you should receive your box with no import taxes or fees to pay. If you are unsure, before purchasing please check with your local Customs Office.