Get Obachan is a monthly subscription-based service that delivers high-quality Japanese lifestyle products to your doorstep directly from Japan. Every Get Obachan includes 5-7 product that have been hand selected from the best shops that represent Japan.
Subscriptions are always open, you can order your box at any time!
Orders placed between the 1st and the 15th of the calendar month will ship between the 16th and the 20th of the same month. Orders placed after the 15th of the calendar month will ship between the 16th and the 20th of the following month.
For example, if you subscribe on the 14th of January, you will get the January Box which ships between the 16th and the 20th of January. If you subscribe on the 18th of January, you will get the February Box which ships between the 16th and the 20th of February.
All charges are billed on the day of original purchase and every 30 days thereafter for the month-to-month plan, every 3 months thereafter for the 3-month prepaid plan, and every 6 months thereafter for the 6-month prepaid plan.
Please note that if your card doesn't have enough funds, our system (Stripe) will keep trying to re-charge your card for other 3-4 times after the initial attempt. If you want to continue to receive your boxes, we invite you to re-charge your card as soon as possible, otherwise your subscription will be automatically cancelled. After your subscription is canceled, you can re-activate it at any time from your account page.
Subscriptions start from USD $35.99 per month. 3-month subscription costs USD $33.99 (save $6) and 6-month subscription costs USD $32.99 (save $18). You can subscribe to our newsletter where we offer discounts and coupon codes from time to time.
Every kit is unique and all of the items are hand selected. We put a lot of thought and care into not only the search of each good but also how it’s made and the lives it touches along the way. For example, your next box could contain: a pair of wooden chopsticks, a sake cup, a small dish, a Duruma figure, and a towel. Our product list is wide and we buy uniquely products that are made by Japanese manufacturers. Follow our Facebook and Instagram page for more details and sneak-peaks.
Note: Although we strive to make all customers enjoy the same products, due to limitations in our inventory it is possible that you will receive different items.
Yes! Choose your plan (subscription or single purchase) and select “Ship to a different address” at checkout. The person you are sending the kit to will also receive a custom note with a message of your choice. Contact us at firstname.lastname@example.org for more details.
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All boxes will ship directly from Japan. We use Japan Post Airmail which delivers parcels within 7-12 days depending on your location.
In some cases, like during high seasons like Christmas, shipments can take longer.
Every order comes with tracking code and may require a signature upon delivery.
If the box is damaged or defective or you did not receive the box ordered, you may be eligible for refund. To request a refund, you must first return the box to us in the same condition that you received it. It must also be in its original packaging.
Upon verification, we will contact you regarding the amount refundable for that order.
We use a trackable shipping method for all our orders, so we invite you to verify your tracking number to check the shipment status.
Before submitting an order, please double your check your address to make sure that it is correct.
When you cancel your subscription, your order is still active.
If you want to cancel your order, please contact us before the 15th of each month for a full refund.
Please note that orders can’t be refunded after the 15th of each month due to product ordering and shipping deadlines.
Some countries may charge customs and duties for your parcel upon arrival. We always declare the value small and mark the parcels as gifts, so you should receive your box with no import taxes or fees to pay. If you are unsure, before purchasing please check with your local Customs Office.